Smartbox keyguards are attached to the device with suction tape, a very strong tape that uses microscopic pores to create suction. We recommend leaving the keyguard attached to the device to prevent the suction tape from getting dirty and losing its grip. Suction tape may be cleaned with water and a mild detergent like soft soap. If you need replacement tape, it can be ordered here.
App Settings and Options
Device - Select the Smartbox device you have. If your device is not listed, you can order a custom tablet keyguard.
Attachment - The only attachment option at this time is for suction tape.
Layout - Select the layout to match the grid you are using. The standard SmartBox layouts are listed. If you are using an unlisted layout, choose "Other". You will need to send us a screen capture of the app running in the configuration you want. Here's how to do that.
Cell Openings - The default cell openings are rectangles with rounded corners, the same size as the cells. Elliptical openings are the same size as the cells. If you choose square or circular openings, they will be centered in the cells, reduced to fit in the cell. The extra space helps the user differentiate between the cells, and allows a little place for fingers to rest. If you choose anything other than full-sized rectangles, do not choose a colored material, as some information in the cells will be covered by the keyguard.
Reduce Openings To - By default, openings will be made as large as will fit the cell. If you specify a maximum opening size, the dimensions of the grid cells will be reduced so they are no bigger than the maximum you specified. If the cells would naturally be 1" wide and ".5" high, and you specified a maximum of 0.75", the cells would be reduced to 0.75" x 0.5". Round or square openings are reduced in both dimensions to the specified size. If the cells are already smaller than the specified size, nothing will change.
Swipe to Home - Newer iPads don't have a home button for returning to the home screen, so they require the user to swipe up from the bottom edge of the screen to return to home. Note: This option only applies to iPad-based Smartbox devices. Leave the option "Closed" for non-iPad Smartboxes. If the user doesn't need access to the home screen, or if you're using a virtual home button, you can leave this closed for a much stronger and more esthetic keyguard. If the user will need to swipe to return to the home screen, you can open this, but note that this leaves an ugly notch in the bottom edge of the keyguard. The keyguard will be much weaker, and it may allow access to items on the bottom of the screen that would otherwise be unaccessible.
Material - The default clear acrylic styrene is more flexible than standard acrylics and is much less likely to crack when bent. It features a non-glare surface and comes with a 2-year guarantee against breakage. It's also available in several colors that are also non-glare and have a 1-year guarantee. 3/16" and 1/4" acrylics are standard PMMA acrylics like Plexiglass and Perspex. They are more rigid than the 1/8" due to their extra thickness, and they provide more depth to help the user avoid accidental touches, but they are brittle and can be cracked if bent. Polycarbonate is the strongest material, being virtually unbreakable, and comes with a lifetime guarantee against breakage. 3D resin prints are a gray or black polyurethane in a number of thicknesses and have a 1-year guarantee. Allow two extra days for polycarbonate or 3D-printed polyurethane. Learn about materials in more detail in our Keyguard Materials blog.
User ID - An optional HIPAA-compliant identifier to be engraved on the keyguard. Do not use full names. ID's may be up to 25 characters long.
Special Instructions - Use this field to communicate any other information we need to know about the keyguard. For example, if you want to block certain openings, like perhaps the settings button, you can request that here.